About us
We like clear solutions, good teamwork and things that genuinely get better.
Get to know us and help us build the e-commerce and tech of the XXXLutz Group. From product range and content to data and processes.
Our structure
XXXLdigital brings together digital expertise in three key areas. This enables us to deliver quickly, scale effectively and generate measurable impact.
E-commerce
The E-commerce division drives digital business initiatives: Shop & Product Range, Marketing, Customer Experience, Operations and new digital revenue drivers, such as Marketplace or Retail Media.
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Is responsible for purchasing for our online shops, develops a competitive product range and ensures stock availability and attractive terms.
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Plans and optimises campaigns across relevant channels, with a focus on measurable results.
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Translates customer needs into consistent experiences across online and physical touchpoints.
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Identifies and evaluates AI opportunities across business units and translates them into concrete initiatives that deliver tangible improvements in efficiency and growth.
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Manages digital shops throughout the customer journey, optimising layout, navigation and conversion.
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Ensures smooth processes from order to delivery and supports the customer service team in resolving enquiries quickly, effectively and in a customer-friendly manner.
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Builds, scales and coordinates the XXXLutz marketplace.
Tech
In the Tech division, we build the product and technology foundation: Product Management, UX, Engineering, Data/Analytics, Platforms & Operations, Architecture and Governance.
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Consolidates requirements from both a business and a customer perspective, sets priorities across product families, and ensures that ideas are translated into measurable improvements in processes and the customer experience.
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Ensures a stable, scalable technical foundation – from architecture and software development through to data warehousing and DigiOps – so that digital products run reliably and can be developed rapidly.
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Bringing AI from concept to reality: from discovery and consultancy through data science and platform development to product delivery – ensuring that use cases deliver measurable business value.
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Combines data architecture and analytics to deliver reliable KPIs, clear insights and concrete optimisations for online and logistics processes.
HR
In Human Resources, we ensure that teams can grow. Through recruitment, people operations, organisational development and communication, we attract the right talent, enable development and support change. Office Management and Workplace Experience provide workspaces where our colleagues feel at home, are productive together and enjoy coming together.
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Identifies, attracts and onboards suitable talent, and ensures smooth HR processes throughout the employee lifecycle (administration, policies, support).
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Creates a framework for development (skills, career paths, enablement programmes).
Clarifies direction and decisions, supports change and strengthens alignment.
Ensures the flow of information and a strong presence, both internally and externally.
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Organises day-to-day office operations, processes and services.
Coordinates equipment and infrastructure to ensure the working environment runs smoothly.
